Returns & Exchanges
At TOHO animation Store, we strive for your complete satisfaction with our exclusive fashion collections. If you are not entirely happy with your purchase, you may initiate a return for eligible items within 30 days of delivery.
Initiate Request
Log in to your account, navigate to your order history, and select the items you wish to return to receive a Return Authorization number.
Prepare Package
Securely pack the unworn items in their original packaging, ensuring all tags and official TOHO animation holographic labels remain attached.
Ship Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Refund
Once our quality assurance team inspects the returned apparel, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing