Frequently Asked Questions
Everything you need to know about our exclusive apparel and accessories.
Are your apparel items officially licensed?
Yes, all products sold on the TOHO animation Store are 100% officially licensed and produced in collaboration with the original animation studios.
How should I care for my printed graphic tees and hoodies?
To preserve the print quality, we recommend washing your garments inside out in cold water and hanging them to dry. Avoid ironing directly on the printed designs.
Do you ship your fashion collections internationally?
We currently offer international shipping to select regions. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy for limited edition clothing?
We accept returns within 14 days of delivery, provided the items are in their original, unworn condition with all tags attached. Please note that some 'Made-to-Order' items may be final sale.
How do I determine the right size for me?
Each product page includes a detailed size chart with measurements in centimeters. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific digital wallets to ensure a secure shopping experience.